Documents Required

Virtual Bank Accounts

KYC

Basic Info

  • Full name

  • Residential Address

  • Date of Birth

  • Nationality

  • Email

  • Phone

  • ID Document

  • Liveness check/Selfie (comparison of liveness vs image on passport or DL and verification of document)

Specific

  • POA (less than 3months)

    • for Customer’s ID document country is different than residence country (except for EU citizens)

    • Residence Permit does not contain address information or it does not match customer’s provided address information

    • Customer residing in high risk jurisdiction Customer IP address is detected to be from high risk jurisdiction

  • SSN (US citizen or resident only)

KYC questionnaire

  • Use of product

  • Employment status

  • Source of Wealth

  • Annual Income

  • Monthly expected transaction count

  • Monthly expected transaction value

KYB

Standard KYB requirements

Company information

  • Country

  • Company name

  • Registration number

  • Legal address

  • Type of entity

  • Date of registration

  • Website

  • Company email

  • Tax ID

Documents

  • Company details (Doc type: Statement of information, Excerpt from a state company registry, Articles and memorandum of association, Incorporation certificate, Certificate of incumbency, Certificate of good standing)

  • Ownership structure (Doc type: Shareholder registry, Statement of information, Trust agreement, Excerpt from a state company registry) The document must list all shareholders with their ownership percentages (totaling 100%), be dated within the last 12 months, and signed by a director unless publicly available.

    • KYC checks: Each UBO with 25%+ ownership and all company directors must complete KYC (Proof of ID + Proof of Address) and be individually approved before onboarding. If there is no UBO who owns 25%+, all UBOs with 10%+ ownership must be verified.

    • KYB checks: Apply to all legal entities in the ownership chain. For each additional entity, the same information is required unless ownership can be verified through open sources.

  • Control and management structure (Doc type: Director registry, Trust agreement, Statement of information, Excerpt from a state company registry - any of these documents if it contains information about appointed directors)

Business detail

  • Industry type

  • Business model & target clients (nature of business, products/services, profile of customers)

  • Main business countries of operation

  • Licenses or registrations (financial, regulatory, or sector-specific)

  • AML Program requirement (Yes/No) → if yes, upload Company’s AML Policy

  • Estimated annual revenue (eur)

Source of Funds

  • What is the source of the funds that will be used for transactions via the platform? (selector)

  • Upload SoF document (This is not part of our standard onboarding, but it is mandatory for business customers who want to use SEPA third-party payouts via LHV.)

Planned Activities

  • Purpose and intended use (for what purposes the platform will be used)

  • Estimated monthly volume (expected transaction value)

  • Estimated monthly transactions count (expected number of transactions)

  • Do you send funds on behalf of customers? → if yes, explain Flow of Funds / add flow of funds chart

Associated Parties of Your Company

  • UBO (Ultimate Beneficial Owner): Always a natural person. Direct or indirect ownership above 25% (or 10% in high-risk cases).

  • Director: Individual(s) formally appointed as director(s). Representative: Authorized individual acting on behalf of the company.

  • Shareholder (direct ownership above 25%; company). (E.g., Business Customer → owned by Company A → John Smith owns Company A → Company A is Shareholder, John Smith is UBO).

  • UBO - always a natural person

  • Shareholder - always a legal entity

UBO (Individual Form

Director / Representative / Shareholder (Individual Form)

Shareholder (Business Form)

  • First name

  • Last name

  • Middle name

  • Date of birth

  • Email

  • Contact number

  • Nationality

  • Percentage of ownership

  • SSN (Social security number) for US citizens and US residents

  • Address details

  • Proof of Address (not older than 90 days)

  • First name

  • Last name

  • Middle name

  • Date of birth

  • Email

  • Contact number

  • Nationality

  • SSN (Social security number) for US citizens and US residents

  • Address details

  • Proof of Address (not older than 90 days)

  • Country

  • Company name

  • Registration number

  • Certificate of incorporation

  • Shareholder Registry or Register of Members or Excerpt from state

  • companies registry (if it contains ownership data

Identity verification/Liveness Check for Director/authorized rep, UBO

For business customers, there are typically 2–3 types of people to identify, depending on whether an authorized representative is appointed (a person with power of attorney who assists the director/management in opening the account):

  • Director(s): ID collection + liveness check.

  • UBO(s): Regulations usually require only ID collection. In high-risk cases a liveness check may also be required. Normally, UBOs are not subject to liveness checks unless they are also directors.

  • Authorized representative (if appointed): ID collection + liveness check + power of attorney signed by the company’s director confirming authorization.

Last updated