For the complete documentation index, see llms.txt. This page is also available as Markdown.

Fees and Limits

These apply to both USD and EUR accounts

Account opening fees – $0

Minimum transfer – $2.0

Transaction & Banking Fees:

Category
Fee Type
Description
Amount

Transaction Fee

Transaction Fee

Transaction fee applied

0 bips (0.00%)

Banking Fee

ACH Rail

Pay Out (Withdrawal) via ACH / USD

1 USD

Banking Fee

ACH Rail

Pay In (Deposit) via ACH / USD

1 USD

Banking Fee

Wire Transfer Rail

Pay Out (Withdrawal) via Wire Transfer / USD

15 USD

Banking Fee

Wire Transfer Rail

Pay In (Deposit) via Wire Transfer / USD

15 USD

Banking Fee

Sepa Rail

Pay Out (Withdrawal) via Sepa / EUR

1 EUR

Banking Fee

Sepa Rail

Pay In (Deposit) via Sepa / EUR

1 EUR

Spending Limits

Each risk level comes with an initial spending limit, which can be raised to the next level after completing additional verification steps such as the questionnaire and providing Source of Funds information.

Risk Category
Tier (Access Level)
Annual Limit
Required Verification

Low risk

Tier 1

27,000 EUR / 27,000 USD

Government-issued ID + Liveness check + Proof of address

Tier 2

Unlimited

Government-issued ID + Liveness check + Proof of address + KYC Questionnaire + SoF proof

Medium risk

Tier 1

27,000 EUR / 27,000 USD

Government-issued ID + Liveness check + Proof of address + KYC Questionnaire

Tier 2

Unlimited

Government-issued ID + Liveness check + Proof of address + KYC Questionnaire + SoF proof

High risk

N/A

Unlimited

Government-issued ID + Liveness check + Proof of address + KYC Questionnaire + SoF proof

Source of Funds (SoF) Document Requirements

Every document must include: Name, Current Address (matching onboarding), Issue Date, and Financial Value.

Salary

  • A payslip from your employer or

  • One or more bank statements demonstrating two salary payments from your employer

  • Dated within the last 3 months

  • Contains a balance or financial value

  • Document must include your name

  • Payslip (optional) must be issued by your employer and clearly show your salary and your name

Savings

  • An account statement from the financial institution where the savings are held

  • Dated within the last 3 months

  • Contains a balance or financial value

  • Document must include your name

Inheritance

  • A signed letter from a licensed solicitor, executor, or estate trustee

  • Contains financial value of inheritance

  • Document must include your name

Investments

  • A statement of your investment portfolio

  • Dated within the last 3 months

  • Contains a balance or financial value

  • Document must include your name

Company profits

  • A dividend distribution certificate

  • Dated within the last 1 year.

  • Contains a balance or financial value

  • Document must include your name

Cryptocurrency Trading

  • Screenshot of the accounts you used, with their balances and your name and address, and

  • If the trading account does not have a name or address (because it's a DEX or other non-custodial platform), then ALSO provide a bank statement demonstrating two cryptocurrency transactions with the same platform you have provided a screenshot from

  • Both uploads (where required) must contain a balancer or financial value

  • Document must include your name

  • Bank statements must be in line with the criteria outlines above under Salary

Self-employed

  • Invoices from the last 2 months and bank statement demonstrating two or more income payments, or

  • Latest Tax statement/Tax return

  • Dated within the last 3 months

  • Contains a balance or financial value

  • Document must include your name

Pension

  • Pension statement dated within the last 12 months, or

  • Bank statement demonstrating two or more pension payments dated within the last 3 months

  • Contains a balance or financial value

  • Document must include your name

Rental income

  • A rental agreement(s)

  • Valid for a minimum of 3 months from submission

  • Contains the rental amount

  • Document must include your name

Sale of Property

  • A sale contract

  • Contains the sale amount

  • Document must include your name

Sale of company

  • A sale contract, and

  • A screenshot of the register of companies detailing the sale/change of ownership

  • Contains a balance or financial value

  • Contains your name and information sufficient for us to confirm your identity matches the details on your MoonPay account

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